Veterinary Technical Institute
 
Phone: 239.592.1219 / Email: instruction@VetTechOnline.com 
 
             
    
 
 
 
Welcome to Veterinary Technical Institute
   
The leader in national training programs and services for the veterinary practice and staff benefiting technicians, veterinarians, office managers, assistants, and receptionists. 
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Educational Training Opportunities in the Veterinary Field

Students can earn their diploma online through our school as a technician or receptionist. Continuing Education Seminars also available.

Veterinary Clinics can use our Staff Training Program to get:
   · assistants trained to be technicians
   ·
technicians to improve their skills and knowledge base
   · staff trained in clinic compliance and client relations 
  
· vet practice management support for better performance and revenues  


Contact us today to see what programs might be right for you!   239.592.1219 

 
   

 

2008 Calendar of Events 

Coming in December... 

Small Animal Technician Program: 
     
(20-week session) starts December 1, 2008
      (40-week session) starts December 8, 2008

Veterinary Receptionist Program starts December 8, 2008 


Online Technician Diploma Programs
Graduate in 20 weeks!

Online Receptionist Diploma Programs

Graduate in 4 weeks!

   

 December 2008 

Veterinary Training Events

  
Online Diploma Programs: Classes start soon!
 

Veterinary Receptionist program

         Start Date: Monday, December 8, 2008

         End Date: Wednesday, January 7, 2009

         Days: Monday - Friday

         Time: 5:30 - 6:00 pm EST

         Credential Awarded: Diploma

         Job Placement Services available upon registration

         Call to preregister: (239) 592-1219     Learn More >>    Register >>

 

Small Animal Technician (20-week session) program

         Start Date: Monday, December 1, 2008

         End Date: Friday, April 24, 2009

         Days: Mondays and Thursdays

         Time: 7:00 - 8:00 pm EST

         Credential Awarded: Diploma

         Job Placement Services available upon registration

         Call to preregister: (239) 592-1219     Learn More >>    Register >> 

 

Online Staff Training: Staff Compliance Series

This six-part training series is designed for all staff members to establish protocols and improve relations (staff-client, staff-staff, and staff-management/doctor). The objective of the series is to build staff member value, compliance, and practice support. Day and evening times available.

  

1-Client Relations                                            

Building the Relationship, Professionalism 101, Phone Etiquette and Technique, Route of Response     

 

2-Client Education  

Service-Focused Agenda, Educational Method to Marketing to Clients, Patient Follow-Up, Top Client Education Topics

 

3-Team Work

Front Office / Back Office, The "Gray" Area, Duties and Responsibilities, Protocols, Failure to Follow-Through, Rewards and Consequences, Strengthening the Core

 

4-Building Individual Value I

The Individual's Wants and Needs vs. The Clinic's Wants and Needs, Being an Effective Team Member, Promotion Within the Team

 

5-Building Individual Value II

Strength in Value, The Dreaded 5 Letter Word...Quota, Personal Failure and the Turn-Around, Incentives

 

6-The Doctor-Staff Relationship

Hierarchy of Power, Communication, Protocols. Delegation of Duties, Responsibilities, Attitude adjustments and Mutual Respect 

 

Cost: A flat fee applies for up to 15 staff members registered per 1-hour training session.

                  If purchased per session:                                           $325 per seminar

                  If purchased in a series (6 sessions):                      $275 per seminar

                  If purchased as part of a staff training program:    $225 per seminar

 

Learn More >>    Register >> 

 

For more information on this Staff Training opportunity, please call (239) 592-1219.
                  
Online Continuing Education Seminars
for Specialized Technician and Office Manager training

Webinars
Veterinary Practice Success Forum for Veterinarians and Office Managers
 
 Veterinary Bookstore
with Veterinarian and Veterinary Technician Titles
 
White Paper articles also available!
 
 
 
                      
 
EXTRAS 
Veterinary Practice Consulting
for Veterinarians and Office Managers
 

 

Staff Training Programs
for Clinics
 
 
 
National Job Posting Service
Need to hire? Need to find a job?
 
 
 
 
Diploma Programs           Seminars / Webinars           Staff Training Programs           VPT Newsletter             Calendar of Events
 
 
Veterinary Technical Institute is licensed by the Commission for Independent Education, Florida Department of Education, since 1995.
 
Copyright 2008 by Veterinary Technical Institute, Inc. All rights reserved.